Create Mail Merge Letters
Mail merge letters can be created using a variety of tools. To make creating mail merge letters as easy as possible, Pingen has launched a dedicated website with detailed step-by-step tutorials for various tools:
Tutorial: Create a mail merge letter with Microsoft Word
Tutorial: Create a mail merge letter with Apple Pages
Tutorial: Create a mail merge letter with Adobe InDesign
Tutorial: Create a mail merge letter with Google Docs
To simplify the creation and sending of mail merge letters even further, Pingen has also developed a free mail merge letter generator. With the mail merge letter generator, mail merge letters can be created online with just a few clicks and sent directly via Pingen.

Create a mail merge letter online
Upload documents to the mail merge letter generator
Open the mail merge letter generator and upload your document without personalisation as a PDF and your address data as a CSV file.

Personalise the mail merge letter
In the next step, you can personalise your mail merge letter via drag & drop. The font and font size can also be selected individually to adapt the personalisation to your letter layout.

Transfer the mail merge letter to Pingen
The personalised mail merge letter can then be transferred directly to Pingen using the mail merge letter generator. To do this, select the button "Connect to Pingen" in the last step of the mail merge generator and allow access to your Pingen account in the following window.
As soon as the connection to your Pingen account is established, you can transfer the letters via the button "Transfer to Pingen" in the mail merge letter generator.

Send the mail merge letter
Pingen automatically splits the mail merge letter into individual letters and saves them bundled in a batch. To send the mail merge letter, click on the navigation item "Batches" in the Pingen App and open the respective batch.

You can start the sending process by clicking on the "Send batch" button. In the Send Overview, you can select the desired delivery product per country. Depending on the delivery product, the shipping properties such as the speed or track & trace information as well as the postage costs change. Further information can be found in the article "Introduction to shipping options"

In addition to the delivery products, various printing options are also available in the Send Overview. Further information can be found in the article “Print options”

Once the delivery product and the printing options have been selected, the batch can be sent by clicking on the "Send Batch" button. A confirmation message then appears to confirm the number of letters and the price.