Introduction to Batches
Batches are specially designed for bulk mailings with more than 100 letters. With the help of the batch feature, mail merge letters resp. continuous PDFs as well as large mailings can be managed, sent and tracked conveniently via the Pingen App.
What are batches for?
Sending mail merge letters resp. continuous PDFs
Using the batch feature of Pingen, mail merge letters resp. continuous PDFs with up to 10000 pages can be automatically split into single letters and sent. Detailed instructions for creating a batch with a mail merge letter can be found here
Sending ZIP files
Furthermore, the batch feature also supports the automatic processing of ZIP files with a size of up to 1GB or a content of up to 10,000 PDFs. This way, you can also conveniently process and send mailings with more than 100 individual PDFs via the Pingen App. Detailed instructions for creating a batch with a ZIP file can be found here
Manage, send and track batches
After transfer, the individual letters are saved in a batch under the navigation item "Batches". Despite the separation into individual letters, the letters within a batch can be managed, sent and tracked as a group.
The batch can be sent with just a few clicks via the detail view. You also receive detailed information about the current batch status, detailed tracking information and informative dispatch statistics.
Here is a step by step guide on how to send batches via Pingen
How do individual letters behave when they belong to a batch?
Letters that belong to a batch are handled as a group and therefore cannot be sent or cancelled individually.
Letters belonging to a batch cannot be sent individually
A letter which belongs to a batch cannot be sent individually via the navigation item "Letters". To send the letter, you need to submit the entire batch for sending. You can find more information about batch sending here
Letters belonging to a batch cannot be cancelled individually
If a letter was submitted for sending via a batch, it cannot be cancelled individually. To cancel the letter, you need to cancel the sending of the entire batch instead. How the batch cancellation works and until when it is possible can be found here
