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Manage integrations in the Pingen App

Pingen differentiates between "Integrations" and "Third-party apps".

Integrations allow you to connect Pingen to online tools and software solutions. These integrations facilitate the flexible transfer of documents and enable automated letter-sending. For example, PDFs can be uploaded via Dropbox and then sent automatically via Pingen.

Furthermore, various software solutions also offer integrations and add-ons (so-called "Third-party apps") for Pingen, which can be managed under "External accesses". For more information, see the article "Manage external access and third-party apps in the Pingen App".

The following tools can be connected to Pingen via integrations:

Integrations can be connected and managed in the respective Organisation via the menu item "Organisation Administration" "Integrations". By clicking on the button "Add integration", you can connect one of the following integrations with Pingen.

Google Drive

With Google Drive integration, you can upload PDFs to Google Drive and send them automatically via Pingen. Instructions: Connect Pingen to Google Drive

Office 365 and OneDrive

The integration to Office 365 or OneDrive allows PDFs to be submitted to Pingen via OneDrive and sent automatically. Instructions: Connect Pingen to OneDrive


Using Dropbox integration, PDFs uploaded to Dropbox can be automatically sent as a letter via Pingen. Instructions: Connect Pingen to Dropbox


Email-Letter integration allows PDFs to be submitted to Pingen as email attachments and automatically sent as postal mail. How to: Enable the Email-Letter integration

S3 instance

With S3 integration, PDFs can be transferred to Pingen via S3 (Simple Storage Service) and sent automatically. How to: Create S3 Integration

Manage integrations via the Pingen App

The menu item "Organisation Administration" "Integrations" provides an overview of all existing integrations for the respective Organisation.

Manage integrations via the Pingen App

Deactivate an integration

For deactivated integrations, data transfer is paused, which means that any documents sent to the integrated service will no longer be processed by Pingen. You can deactivate an integration by clicking on the "Pause" icon and confirming in the next window.

Deactivate an integration

To reactivate the integration, click on the "Play" icon. Afterwards, all documents available via the respective integration will be processed by Pingen again.

Reactivate integration

Edit delivery settings

The "Pencil" icon can be used to edit the delivery settings of an integration:

Edit delivery settings

Envelope window: To ensure the visibility of the recipient's address, the envelope window must be on the correct side of the envelope. Please specify whether the recipient’s address is on the left or right side in the document.

Send automatically: If “Send automatically” is enabled, the letters are sent directly after they’re transmitted to Pingen. If this feature is disabled, the letters are only transferred to Pingen and can be sent manually via the Pingen App.

Delivery Product: The delivery product option controls whether letters are sent as quickly as possible, as cheaply as possible, or in bulk. If you select the "Fast" option, the fastest available delivery option for the respective recipient country is used. If you select the "Cheap" option, letters are sent using the cheapest available shipping option.
If you select the "Bulk" shipping option, letters are sent at even cheaper shipping prices but have a longer delivery time. If you select bulk mailing but this mailing option is not available for the recipient country, the letters will automatically be sent using the "Cheap" mailing option.

Page Handling: The page handling option determines whether your letters will be printed on one side (simplex) or on both sides (duplex).

Color Mode The color mode specifies whether the letters are printed in greyscale or in color.

Use the "Save changes" button to save the changes you make to the delivery settings.

Remove integration

Integrations can be removed to the "Trash bin" icon. Afterwards, the connection between the integration and Pingen will no longer exist.

Remove integration

Synchronisation failed

If an integration receives the "Synchronisation failed" message, Pingen was unable to connect to the integration. In this case, Pingen is currently unable to process files through this integration. Pingen will automatically attempt to re-establish synchronisation. If the problem persists, remove the integration and try re-connecting it to Pingen.

Synchronisation failed
Related Article

Manage external access and third-party apps in the Pingen App

To learn what external accesses are and how they can be managed in Pingen, read the article
Read the article

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