Introduction to Cut-Off times

The Cut-Off time describes by when a letter must be submitted for dispatching at the latest in order to be considered for the next print run respectively postal handover.

If letters are submitted before the Cut-Off time, they are printed and handed over to the post on the same business day. If letters are submitted after the Cut-Off time, they are printed and handed over to the post on the next business day.

Important: No letter printing takes place on weekends and public holidays.

For example, if you submit a letter to Germany on a Friday at 11:30am, it will be printed and handed over to Deutsche Post for delivery on the same day. However, if you send this letter at 12:15pm, the letter will not be handed over to Deutsche Post until Monday, as Monday would be the next business day.

Cut-Off times per Destination Country

Depending on the destination country, the following Cut-Off times apply:
Switzerland : 12:00pm CE(S)T
Germany : 12:00pm CE(S)T
Austria : 12:00pm CE(S)T
Netherlands : 12:00pm CE(S)T
India: 6:00am CE(S)T
Rest of Europe: 10:00am CE(S)T
Rest of the World:  10:00am CE(S)T

Delivery Products with Exceptions

When sending letters asB2 mail to Switzerland or as Economy to Germany, printing may be delayed as letters with these delivery methods benefit from a cheaper rate but may take longer to process.

Check the next Cut-Off in the Pingen WebApp

In the dashboard you will see a countdown for the next Cut-Off time. This shows the cut-off time for the Organisation's default destination country. The countdown already takes into account that no processing takes place on weekends and public holidays.