Introduction to eBill

eBill is a Swiss digital invoicing system that works directly through e-banking. With eBill, invoices can no longer be sent only by post or email, but also directly into the online banking of the customers. This way customers can review, approve and pay the invoices directly in their online banking with a single click.

eBill is a Swiss standard and can only be used for invoices sent to recipients in Switzerland. This feature is therefore only available to Organizations whose default country is set to “Switzerland”.

How does eBill work with Pingen?

Pingen makes sending invoices via eBill especially simple. Just upload your existing Swiss QR invoices and Pingen automatically creates the corresponding eBill. No complex technical setup or dedicated infrastructure is required.

Create a free eBill account

To use eBill, you can either create a new eBill account in Pingen or connect an existing account. To do so, go to "Organisation Administration" → "eBill Settings". A detailed guide on how to create an eBill account can be found here

To connect an eBill account with your Organisation in Pingen, "Switzerland" must be set as the default recipient country. This setting can be managed via "Organisation Administration" → "eBill Settings".

Manage eBill recipients

Unlike sending invoices by post or email, eBill requires your customers to first approve your company as a biller in their online banking before you can send them invoices.

Once a customer has activated your company, they will appear under "Organisation Administration"  → "eBill Settings".

Learn more about managing eBill recipients

Send and track invoices via eBill

Once your customers have activated you as a biller, you can start sending invoices via eBill.

Upload invoices

Simply drag and drop the QR invoices you want to send via eBill into the eBill drop zone in the browser. The documents are uploaded and validated automatically.

In order for Pingen to generate an eBill from your documents, a Swiss QR invoice is required as the basis.

Prepare and send an eBill invoice

In the detail view, you can review the invoice and prepare it for delivery.

To generate an eBill, Pingen requires certain information. This information is either extracted from the QR payment section or can be selected directly within the document. A step-by-step guide on how to send invoices via eBill can be found here

Delivery status and payment confirmation

After sending, you can track your invoices at any time.

Navigate to the "eBill" menu to open the overview of all documents. There you can see the current status of each invoice. Clicking the status button opens the Track & Trace view, which shows the entire process — from upload and delivery to payment confirmation. More information about eBill tracking can be found here